Mindler is a digital healthcare provider. We provide online therapy via our app where patients can book appointments to speak to highly trained psychologists.

How do I use Mindler?

Using Mindler is easy, just follow these four simple steps. First, download the app for free on either App Store or Google Play, depending on your smartphone. Then, create an account and choose which psychologist you’d like to speak to. All available times will be listed in the app, so choose the time that suits you best. Once it’s time for your appointment, your psychologist will contact you in the app, so make sure you’re logged in on your phone and ready to begin in plenty of time. During your first appointment, your psychologist will make an assessment and will then discuss possible treatment options with you. Please note, you can only book an appointment for yourself, you cannot book on behalf of someone else. Mindler is not a crisis service. If you have strong thoughts, plans or intent to end your life, or to harm yourself or others in any way, please call 999.

How much does it cost to use Mindler?

Each session at Mindler costs £90.

How do I pay for my session?

When you have chosen your psychologist and time, the next step is to pay for your session. You can pay with either a promo code or by credit card. Please note that your booking will be cancelled if not paid within 15 minutes.

How long is a session at Mindler?

One session at Mindler is 50 minutes long. At Mindler, we follow a blended treatment model, meaning that patients continue their treatment outside of sessions through completing ‘homework’ assignments in the form of self-help programmes in the app.

Are CBT programmes and self-help programmes the same thing?

Yes, when referring to self-help programmes at Mindler, we’re referring to CBT programmes. We have several CBT programmes available on the app, focusing on various different diagnoses such as depression, anxiety, stress and many more. The CBT programmes consist of exercises that can be completed either by the patient individually or with the help of a psychologist.

iCBT referrs to our self-help programmes, which focus on a variety of different diagnoses. All self-help programmes are available on the app.

How do I get access to self-help programmes?

To get access to our self-help programmes, all you need to do is book in an appointment with one of our psychologists.

How much does it cost to access Mindler’s self-help programmes?

Once patients have completed their first appointment with a psychologist, they get access to our self-help programmes. There’s no extra charge to access the programmes once a patient has had their first appointment with a psychologist.

What does the price of a single session include?

The price of a single session includes one 50-minute session with a highly trained psychologist and access to our self-help programmes.

What is blended treatment?

Blended treatment is the combination of 50-minute video call sessions with a Mindler psychologist and self-help programmes, which can be completed by the patient in their own time on the Mindler app. The self-help programmes consist of exercises created to help the patient continue their treatment outside of sessions. These can be completed either individually or with help of the psychologist.

Who are our psychologists at Mindler?

All psychologists on the Mindler website and app are employed by Mindler. None of our psychologists are consultants.

How do I choose my psychologist?

All psychologists are listed on our website and app. There are different filters you can choose from to narrow down your selection to the psychologist best suited for you. You are in full control over whom you speak to, and you can choose to either change psychologist or stick with the same one throughout your treatment.

Do you assign psychologists to patients?

No, at Mindler the patient has full control over whom they’d like to speak to. We will recommend psychologists to you based on your preferences, but it’s ultimately up to you who you book an appointment with.

Can I use Mindler abroad?

Yes, you can use Mindler wherever you are, as long as you have access to an internet connection that supports video and audio. Please note although you can access Mindler abroad, for example when you are on holiday or on a business trip, you still have to be a UK resident and be registered with a GP in the UK.

Who do I turn to if I have any complaints?

Should you have any complaints or feedback please contact info@mindler.co.uk or send your message to “Support Center” in the app.

How do I get in touch with support?

Please contact our Customer Success team by sending an email to info@mindler.co.uk or via Support Center in the Mindler app. You can also use the “Help” button on this page.

Mindler can be used by anyone aged 18 or over.

Mindler for Business || Mental wellbeing at work || Mindler

Support your employees’ mental health

Mindler’s business solution makes it possible for companies to offer online therapy to employees. Mindler offers tailor-made solutions that are able to meet the wide needs and requirements you may be looking to implement at your company.

Fill in the form and we’ll be in touch with more information.

Employees are the key to a company’s success

Mental ill-health is a part of life, and therefore, also a part of worklife.

The importance of preventative care

Mental ill-health is currently the most common reason for sick leave. Working preventatively can help combat mental ill-health, and contributes to the wellbeing of the organisation as a whole.

79%

of patients felt their mental health had improved after a completed treatment.

4.8 / 5

is the average rating our psychologists receive from patients.

What’s included in the business solution?

Video calls with psychologists

CBT via video calls with registered psychologists. The employee can choose which psychologist they’d like to speak to, and can choose to speak to the same psychologist throughout their treatment, or switch psychologist if necessary. All psychologists at Mindler are HCPC-registered.

Self-help programmes (iCBT)

Employees can work on self-help programmes between video call sessions with psychologists. The programmes consist of exercises and are available in the app.

Group sessions and lectures

Mindler offers group sessions for managers and lectures for employees. Group sessions and lectures cover a variety of themes and are led by one of Mindler’s psychologists.

User analysis

All employers receive reports showing the general mental wellbeing of employees, using anonymous and aggregated data. The reports also show which problem areas are most common amongst employees.

Get started in 3 steps

1. Book a meeting

Fill in the form and you will be contacted by one of our representatives.

2. Tailored offer

One of our representatives will get in touch with a tailored offer for your company, including a quote.

3. An improved working environment

Mental health support on your employees’ terms, for an improved working environment.

Examples of areas Mindler can treat

Get in touch

Improved mental wellbeing amongst your employees starts here. Would you like to offer your employees mental health support?

Fill in the formula and we’ll get in touch with more information.

“I’ll help you get started quickly and efficiently with supporting employees’ mental wellbeing in the workplace.”
Sofie Gejler, Partnership Manager at Mindler

For Businesses