Frequently asked Questions

At this page you will find a list of the most common questions that we get. If you don’t find an answer to your question you are welcome to reach out to our customer support.

How much does it cost to use Mindler?

£45 per session.

Can I use Mindler abroad?

Yes, you can use Mindler wherever you are, as long as you have access to an internet connection that supports video and audio.

How do I pay for my session?

When you have chosen your psychologist and time, the next step is to pay for your session. You can pay with either a promo code or by credit card. Please note that your booking will be cancelled if not paid within 15 minutes.

How does Mindler process personal data?

See our Privacy Policy.

Who do I turn to if I have any complaints?

Should you have any complaints or feedback please contact info@mindler.co.uk or send your message to “Support Center” in the app.

How do I get in touch with support?

Please contact our Customer Success team by sending an email to info@mindler.co.uk or via Support Center in the Mindler app. You can also use the “Help” button on this page.