Sub-Processors List

This page was last modified April 20, 2023.

What is a sub-processor?

A sub-processor is a third-party data processor engaged by us, who has or potentially will have access to, or process Personal Data of customers.

Mindler uses certain sub-processors to facilitate the administration of our business and to assist it in providing our services to our customers. Mindler engages different types of sub-processors to facilitate the administration of our business and to assist perform various functions as explained in the table below.

Sub-processors

Sub-processor name

Service provided

Location

More information

Amazon Web Services Inc. (AWS)

Data hosting

Ireland, Sweden

aws.amazon.com/

Atlassian Inc. (Jira)

Issue tracking

Untied States

atlassian.com/

Alphabet, Inc., Google, LLC (Google, Gmail)

Emails

United States, Ireland

support.google.com/

Alphabet Inc., Google, LLC (Google analytic)

Web analytics

United States, Ireland

analytics.google.com/

Billogram AB (Billogram)

Invoicing

Sweden

billogram.com/

Datadog, Inc (Datadog)

Product analytics

Germany

datadoghq.com/

Carasent Sverige AB (WebDoc)

Journal system (Sweden, Denmark)

Sweden

evimeria.se/

Carasent Sverige AB (WedocX)

Journal system (United Kingdom)

Sweden

evimeria.se/

Embloom BV (Embloom)

Treatment outcome measuring

Netherlands

embloom.com/

Firebase

Customer interactions (push notifications)

United States

firebase.google.com/

Google cloud platform.

Data hosting

Belgium, Germany

firebase.google.com/

HubSpot

Customer relationship management

EU

hubspot.com/

Rocket Science Group LLC (Mailchimp)

Marketing automation

United States

mailchimp.com/

Risma S/A

Information security management system (Incident management)

Denmark

rismasystems.com/

Scrive AB (Scrive)

Customer relationship management

Sweden

scrive.com/

SecureAppbox AB (Secure Mailbox)

Customer communication and support

Sweden

secureappbox.com/

SendGrid (Twilio Inc./ SendGrid, Inc.)

Customer communication

United States

sendgrid.com/

Slack Technologies, Inc. (Slack)

Internal messenger

United States

slack.com/

Stripe Inc. (Stripe)

Credit card payment processing

United States, Ireland

stripe.com/

Tenzinger BV. (Medicore)

An electronic medical record

Netherlands

tenzinger.com/

Vonage Holdings Corp. (Vonage)

Video service provider

Within EU

vonage.com/

Zendesk Inc. (Zendesk Support)

Customer relationship management

Within EU

zendesk.com/

Zendesk Inc. (Zendesk Sell)

Customer relationship management

United States

zendesk.com/

Mindler entities

The following entities belong to Mindler group. Mindler headquarter is located in Sweden. Accordingly, different entities may function as sub-processors to provide the Services. For example, Mindler has offices and clinics in different countries, and in some of those clinics, our employees may need to access Customer Personal Data.

Entity Name

Entity Country

Data storage country

Mindler AB

Sweden

Sweden, Germany

Minder Ltd

United Kingdom

Sweden, Germany

Minder SAS

France

Sweden, Germany

Mindler BV

Netherland

Sweden, Germany, Netherlands

Minder Care AB

Sweden

Sweden, Germany

Trygg Hälsa i Sverige AB

Sweden

Sweden

Trygg Hälsa Beckomberga Vårdcentral AB

Sweden

Sweden

Medified Solutions Oy

Finland

Finland, Germany

Cerebral US

United Kingdom

United Kingdom, Ireland