Sub-Processors List

This page was last modified October 10, 2024.

What is a sub-processor?

A sub-processor is a third-party data processor engaged by us, who has or potentially will have access to, or process Personal Data of customers.

Mindler uses certain sub-processors to facilitate the administration of our business and to assist it in providing our services to our customers. Mindler engages different types of sub-processors to facilitate the administration of our business and to assist perform various functions as explained in the table below.

Sub-processors

Sub-processor name

Service provided

Location

More information

Alphabet Inc., Google, LLC (Google Analytic)

Web analytics

EU, Ireland

analytics.google.com/

Alphabet, Inc., Google, LLC (Google, Gmail, Drive)

Emails

EU, Ireland

support.google.com/

Amazon Web Services, Inc. (AWS)

Data hosting

Ireland, Sweden

aws.amazon.com/

Atlassian Inc. (Jira)

Issue tracking

United States

atlassian.com/

Billogram AB (Billogram)

Invoicing

Sweden

billogram.com/

CAB Healthcare AB (Kuralink )

Client management

Within EU

kuralink.com/

Carasent Sverige AB (WebDoc)

Journal system (Sweden, Denmark)

Sweden

evimeria.se/

Carasent Sverige AB (WedocX)

Journal system (United Kingdom)

Sweden

evimeria.se/

Datadog, Inc (Datadog)

Product analytics

Germany

datadoghq.com/

Firebase

Customer interactions (push notifications)

United States

firebase.google.com/

Google Cloud Platform

Data hosting

Belgium, Germany

firebase.google.com/

HubSpot, Inc. (HubSpot)

Customer relationship management

Within EU

hubspot.com/

Infomedics BV. (Infomedics)

Invoicing

Netherlands

infomedics.nl/

Intuit Mailchimp (Mailchimp)

Marketing automation

United States

mailchimp.com/

Klaviyo, Inc. (Klaviyo)

Customer relationship management

Within EU

 klaviyo.com/

Risma S/A (RISMA)

Information security management system (Incident management)

Denmark

rismasystems.com/

Riverty Sweden AB (Gothia / Riverty)

Debt collection

Within EU

gothiagroup.com/

Scrive AB (Scrive)

Customer relationship management

Sweden

scrive.com/

SecureAppbox AB (Secure Mailbox)

Customer communication and support

Sweden

secureappbox.com/

SendGrid (Twilio Inc./ SendGrid, Inc.)

Customer communication

United States

sendgrid.com/

Slack Technologies, Inc. (Slack)

Internal messenger

United States

slack.com/

Stripe, Inc. (Stripe)

Credit card payment processing

United States, Ireland

stripe.com/

Survicate S.A. (Survicate)

User feedback collection

Within EU

survicate.com/

Tenzinger BV. (Medicore)

An electronic medical record

Netherlands

tenzinger.com/

Vonage Business, Inc. (Vonage Video API)

Video service

Within EU

vonage.com/

Zapier, Inc. (Zapier)

Workflow automation

United States

zapier.com/

Zendesk, Inc. (Zendesk Support)

Customer relationship management

Within EU

zendesk.com/

Mindler entities

The following entities belong to Mindler group. Mindler headquarter is located in Sweden. Accordingly, different entities may function as sub-processors to provide the Services. For example, Mindler has offices and clinics in different countries, and in some of those clinics, our employees may need to access Customer Personal Data.

Entity Name

Entity Country

Data storage country

Mindler AB

Sweden

Sweden, Germany

Minder Ltd

United Kingdom

Sweden, Germany

Minder SAS

France

Sweden, Germany

Mindler BV

Netherland

Sweden, Germany, Netherlands

Minder Care AB

Sweden

Sweden, Germany

Trygg Hälsa i Sverige AB

Sweden

Sweden

Trygg Hälsa Beckomberga Vårdcentral AB

Sweden

Sweden

Medified Solutions Oy

Finland

Finland, Germany